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From the ImageMaster™ Mailbag...

 

We purchased ImageMaster because we were literally being run out of our office by file cabinets. Our file system was a mess: there was not enough time to get the filing done, and therefore, when someone needed a file it was not where it was supposed to be. ImageMaster totally solved our space problem and also the problem of "missing files".

Before ImageMaster we would have quite a few "hang-ups" each day as an impatient person on the phone would not wait while the collector went to pull the file. Now with ImageMaster this just does not happen! We are able to keep the customer on the phone by having immediate access to their file.

ImageMaster really does increase productivity and efficiency immeasurably. I would recommend ...(this solution)... not only for offices with an overabundance of paper, but also for smaller offices as well.

TRACY WEICHSELFELDER...Administrator
Snow & Sauerteig LLP...Fort Wayne, IN


My decision to purchase ImageMaster arose out of two factors.

We were running out of space for the storage of our open files and were spending considerable sums in filing documents in the individual files...the physical retrieval and replication of a document is faster than getting the file and locating the document. I don't have to tell you that time is money, and every time we retrieve a scanned document, we save money when compared to the traditional paper storage method. I am extremely satisfied with the operation of the scanning system you installed for us and am enthusiastic in endorsing it.

STEVE MORGAN...Morgan, Bornstein & Morgan
Cherry Hill, New Jersey


ImageMaster has saved us money by improving our productivity and cutting down on storage costs...We wanted to begin to eliminate paper files and to cut down on lost time required by the need to pull files...The instant retrieval of information is important in eliminating the need to return calls. We can answer questions or reach a decision while a caller is on the phone by being able to instantly review information. ImageMaster is extremely easy to use. I would definitely recommend ImageMaster to others.

JOHN TAYLOR...TAYLOR Gordon Law Group
Burlingame, CA


We purchased ImageMaster in an attempt to alleviate some of the paper that is going through this office. Now, we no longer open hard files on any file prior to filing suit. This saves on costs of files, labels, and especially salaries. In addition, it is simply a pleasure to be able to pull a document up on the screen while you are on the phone with another attorney and answer his questions.

We have a separate database for closed files, and we are taking old files from storage and slowly but surely scanning them and disposing of them. We also have a separate database for our bills so that we do not have to look through old bills but can look through the scan.

ImageMaster is simple and easy. I absolutely would recommend this program to others.

STEVEN B. SPRECHMAN...Sprechman & Associates, P.A.
Miami, Florida


We purchased ImageMaster because it interfaced beautifully with Collection-Master which is our primary collection software. We wanted immediate document retrieval from our desktops and the ability to reproduce the documents if necessary. ImageMaster eliminated the problem of mis-filed papers...it reduced the man hours spent in physical filing...it eliminated about 2/3s of our paper storage. I would definitely recommend ImageMaster to others and feel in the future it may have other applications in our office as well. The program is easy to use, and I believe did save us money.

DOROTHY MAJEWSKI...Kohn Law Firm
Milwaukee, WI


ImageMaster enables our office to access, at our fingertips and from our desks, valuable information that would otherwise be accessible only from a review of the physical file... ergo...this solution has enabled us to use staff on more productive and profitable administrative matters. ImageMaster has reduced storage space requirements, particularly for closed/archived files. Without question, we would recommend ImageMaster to other offices.

James M. Lloyd...Lloyd & Mc Daniel, PLC
Louisville, Kentucky


As we have been using ImageMaster for three or so years, it is hard to tell how much paper storage has been curtailed. However, we have scanned approximately 450,000 documents, ranging from 1 page to 100 pages or more. Instant retrieval of information is extremely important as it eliminates time used looking for files. With ImageMaster, tasks are completed without delay.

David Svendsen...Hammerman & Hultgren, P.C.
Phoenix, Arizona